Kai Calls
Voice AI agents that answer every call, qualify every lead, and sync to your CRM—24/7/365. Built for latency engineering and infinite scalability.
Latency Engineering
We don't just build voice AI. We engineer for speed—because every 100ms delay costs conversions.
Technical Architecture
Speech-to-Text (STT)
<100msProviders: Deepgram / Whisper
- Deepgram Nova-2 for streaming transcription
- Sub-100ms latency from audio to text
- Real-time processing with diarization support
- Multi-language and accent detection
AI Processing
<200msProviders: Groq / GPT-4-Turbo
- Groq for ultra-low latency inference (<100ms)
- GPT-4-Turbo for complex reasoning tasks
- Context-aware responses with CRM data integration
- Dynamic script execution based on conversation flow
Text-to-Speech (TTS)
<200msProvider: ElevenLabs Turbo v2
- Turbo v2 optimized for conversational latency
- Natural prosody and emotion in voice output
- Custom voice cloning for brand consistency
- Streaming audio for faster perceived response
Conversation Pipeline
Audio captured → Deepgram transcribes → Text output
Text input → Groq/GPT-4 reasoning → Response generated
Text response → ElevenLabs synthesizes → Audio playback
Kai Calls vs. Traditional Call Centers
| Metric | Traditional Call Center | Kai Calls (AI Agent) |
|---|---|---|
| Cost Per Minute | $3.00 - $6.50 | $0.08 - $0.25 |
| Turnover Rate | 30-45% Annually | 0% |
| Scalability | Linear (Hire/Train) | Elastic (Instant) |
| Availability | Shift-based | 24/7/365 |
| Response Consistency | Varies by agent | 100% Script Adherence |
| Training Time | 2-4 weeks | 5 minutes |
| Concurrent Calls | 1 per agent | Unlimited |
| Emotional Burnout | High Risk | Zero Risk |
Why Latency Engineering Matters
Human Perception: Users perceive delays >300ms as "slow." Conversational AI must respond faster than human reaction time to feel natural.
Conversion Impact: Every 100ms of latency reduces user engagement by 7-15%. In sales calls, hesitation kills conversions.
The Kai Calls Advantage:
We don't just use the best models—we optimize the entire pipeline for speed. From streaming STT to parallel processing to audio pre-buffering, every millisecond is engineered.
This is why Kai Calls feels like talking to a human, not waiting for a robot.
Ready to Replace Your Call Center?
Stop losing leads to voicemail. Start converting every call with AI that never sleeps.